Monday, August 08, 2005

Citrix First

Me: Afternoon, IT.
Consultant: Hi it's Idiot Stuck up Londoner. You know the exchange settings thing that sometimes comes up when you open outlook.
Me: Yea
Consultant: It's come up and I don't know the mail server or mailbox.
Me: Easy enough. It's (blach and blah)
Consultant: Thanks. Bye

~~~~~~~~~~~~~~

Me: Afternoon IT.
Consultant: Hi it's me again. It's saying it can't find the name.
Me:Okay retype in the exchange server name. It's (blah)
Consultant: No still giving the error.
Me: Okay gimme the user's password and I'll have a look.
Consultant: Okay it's blah.
Me: Okay can you log out of the citrix account.
Consultant: It's not logged into Citrix.
Me: That's why it isn't working. Log into Citrix and you should be okay.

Monday, August 01, 2005

Idiots

So one of our directors brings in her PERSONAL computer for us to fix because its having problems. Turns out the problem is your friend and mine, the click of death. So I try a couple of tricks on wednesday and get it to boot. I tell my boss that I HAVE to get that info off their now because if I take the drive off it may not boot again. Well no luck there, instead i get kicked out of the conferance room (whch I was using to do this) so said director can fuck around with some presentation.

So Wednesday the conferance room is needed for training. So I had to shut down the machine and take the drive off so it could be used to training.

Thursday, I try to boot the drive up again. Fucked. Plain and simple. Drive will not boot. The click is louder than before and its obvious that the drive is not going to work.

Friday. Tell boss. Boss says try again. I conviently forget to do so.

Monday morning. Boss asks me again to try it. Fine, I'll try it. But its fucked. Now I made the msitake of telling him the little trick of putting the drive in the freezer and dropping it. So now he's told me, freeze it. Drop it. Fuck you, its dead. Insist loudly enough for fucking idiot Director to hear me say this over and over again.

So boss takes drive and put it in the fridge. Then he's going to drop it. This is after he's jsut now tried booting the drive in a machine and hearing for himself the loud clicking and watched it not boot. Said boss knows jack and shit about hardware and IT. Hell this is his first IT job ever and he's only been in it about 2 years. I've been doing this for nearly 7 years. But my word and experience means nothing of course.

So boss is wasting his time trying to make a fucked drive work for a cunt faced woman's PERSONAL computer. And when I say personal, I mean its not a work computer, thus not my job and thus not important.

It's fucked!!